Privacy Policy

Hitsy Progress Bar ("the App") provides a dynamic visualization of discounts ("the Service"). This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we automatically access certain information from your Shopify account, including:

• Store URL
• Store owner email address
• Installed themes
• Products

We also collect information using cookies, which are data files placed on your device or computer. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your store for the following purposes:

• To provide the App’s core functionality.
• To communicate with you and provide support.
• To analyze and improve the App for better functionality and user experience.
• To provide you with information or advertising related to our products or services.

Sharing Your Personal Information

We share your personal and store information with the following third party:

• Crisp: We use the Crisp support platform to provide customer service. Your personal and store data is stored on their platform. You can review their privacy policy here: https://crisp.chat/en/privacy/.

Additionally, we may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Data Retention

We retain your personal information for as long as permitted by applicable laws and Shopify's policies. If you request that your personal information be deleted, we will delete it, subject to any legal obligations to retain such information.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us.

Additionally, we note that we process your information to fulfill contracts we might have with you (e.g., if you install the App and use the Service) or otherwise to pursue our legitimate business interests.

Data Transfers

We do not transfer your personal information outside your country or region.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal or regulatory requirements. Updates will be posted on this page, and we encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need further assistance, please contact us by email at: hitsyapps@gmail.com